• Fundação Cultursintra FP reserves the right of admission to Quinta da Regaleira whenever the conduct and behaviour of visitors are not in line with regulations, visitor rules or show disrespect in any way towards the institution, staff or assets;
• You must have documentation on your person that may be required at the ticket office, namely, ID, hotel reservation or address;
• Tickets are personal and non-transferable and must be kept until the end of the visit, after which they may not be used again;
• You must comply with the instructions/directions of staff and signage such as warnings, hazard warnings and restricted access;
• Visitors should contribute to avoid congestion in each section and refrain from making loud noises or disturbing other visitors;
• Visitors may not touch assets or objects displayed and may not pick plants in the garden;
• It is not allowed the entry of suitcases, trolleys and large backpacks;
• Pay special attention while circulating in areas with obstacles, steps or tunnels;
• Due to the rugged terrain and the physical characteristics of Quinta da Regaleira, visitors with restricted mobility and those younger than 15 years of age must always be accompanied;
• Fires may not be lit and visitors may only smoke in authorized designated areas;
• Visitors may not drink water from water sources as it is not potable;
• Snacks are not permitted on the premises;
• Visitors are to dispose of all waste in designated containers;
• No pets are allowed on the premises with the exception of guide dogs and service animals;
• The use of tripods and drones both indoors and outdoors and flash photography inside the Palace and the Chapel are strictly prohibited;
• Photographic sessions, filming and activities within the Quinta require prior authorization and are subject to specific conditions and tariffs;
• The public use of Quinta da Regaleira's image, regardless of its aim and purposes, requires prior authorization from Fundação Cultursintra FP;
• Visitors should contact a member of staff employees whenever they need clarification or support or if they detect any irregularities.
VISITING RULES INSIDE THE PALACE AND THE INITIATIC WELL
• It is not allowed to carry out guided tours by external guides inside the Palace and the Initiatic Well;
• Recommended not to touch any surface or object;
• Circulation inside the Regaleira Palace in one way only;
• Circulation inside the Initiatic Well only in the descending direction;
• Circulation in the underground walkways is allowed between the Initiatic Well and the Eastern Grotto, one way only;
• The Waterfall Path is closed.
Fundação Cultursintra FP reserves the right to evict, without refund, visitors who do not adhere to visitor rules or who manifest behaviour that interferes with the normal functioning of Quinta da Regaleira.
